🔒 سياسة الخصوصية

📱 Introduction

Welcome to Bsor3a! We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when using our app.

📊 Information We Collect

We collect the following information to provide our services:

• Account Information: Name, email, phone number
• Location Information: Delivery address and geolocation (during delivery only)
• Order Information: Order history and preferences
• Device Information: Device type, operating system, device ID for notifications
• Payment Information: We do not store credit card information directly

🎯 How We Use Your Information

We use your information for the following purposes:

• Processing and delivering your orders
• Communicating with you about your orders
• Sending important notifications and status updates
• Improving our services and user experience
• Ensuring account security and preventing fraud
• Complying with legal requirements

🔐 Data Protection

We take strict security measures to protect your information:

• Data encryption during transit and storage
• Using advanced security protocols (HTTPS)
• Restricting data access to authorized personnel only
• Regular security procedure reviews

🤝 Data Sharing

We may share your information only in the following cases:

• Delivery Service Providers: To complete the delivery process
• Stores and Sellers: To process your orders
• Legal Authorities: When officially required by law

👤 Your Rights

You have the following rights regarding your data:

• Right to Access: You can request a copy of your data
• Right to Rectification: You can update your information at any time
• Right to Deletion: You can request deletion of your account and data
• Right to Object: You can object to the processing of your data

🗑️ Account & Data Deletion

You can delete your account and all associated data at any time through:

• The account deletion page on our website
• Account settings in the app
• Contacting our support team

🍪 Cookies

We use cookies and similar technologies to improve your experience and analyze app usage. You can control these settings through your device settings.

👶 Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect information from children. If we learn that we have collected information from a child, we will delete it immediately.

📝 Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes via the app or email. We recommend reviewing this page periodically.